<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">What to do if your email is rejected by bennyspage email servers</span></strong></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">&nbsp;</span></strong></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">Is your email is being rejected by our servers with a message like this?</span></strong></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">&nbsp;</span></strong></p>
<p class="MsoNormal"><span lang="EN">554 5.7.1 &lt;yourhost.yourdomain.com[10.10.10.1]&gt;: Client host rejected: please_use_SMTP_relay_of_your_isp,_or_setup_non-generic_dns.</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN">In an effort to curb abuse of our email servers and limit the amount of spam inflicted upon our users, bennyspage does not accept email from computers with dynamically assigned IP addresses, or hosts that <strong style="mso-bidi-font-weight: normal;">have generic DNS</strong> setup.</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">If you get the above message, here's what to do:</span></strong></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN">The easiest solution is to use the mail server of your ISP to relay your email, as they almost certainly have their DNS setup properly in the way we would like. If you're not sure how to setup your mail client to do this, please contact your ISP.</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">For tech folks that want to run their own mail server:</span></strong></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">&nbsp;</span></strong></p>
<p class="MsoNormal"><span lang="EN">If you have a static IP address and want to be able to send email through your own mail server, you will need to contact your ISP and have them setup non-generic DNS for your IP address. Usually this is done via a PTR record. Note that you'll need a matching A record. Again, the easiest solution for most end users is to route their outbound email through the mail server of their ISP.</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN">If these suggestions don't work, some people find it easiest to use one of the many free web based email systems.</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">What is generic DNS?</span></strong></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">&nbsp;</span></strong></p>
<p class="MsoNormal"><span lang="EN">When you make a connection to our servers, we use your IP address to perform a <strong style="mso-bidi-font-weight: normal;">reverse lookup</strong> to find the name listed for your computer in the domain name service.<span style="mso-spacerun: yes;">&nbsp; </span>We consider you to have generic DNS if the hostname returned contains:</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l0 level1 lfo2;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">An IP address</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l1 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">The words pool, dhcp, dynamic</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l1 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">The words dsl, ppp, pub</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l1 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">The words server or host</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l1 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">The words dial or dialup</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l1 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">The words cable or modem</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l1 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">The words host, client, node, cust, customer</span></p>
<p class="MsoNormal" style="margin-left: .5in; text-indent: -.25in; mso-list: l1 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN">Any other indicators that the hostname is not specific to you or your organization</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">Still not working?</span></strong></p>
<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span lang="EN">&nbsp;</span></strong></p>
<p class="MsoNormal"><span lang="EN">If you have a static IP address, run a mail server and <strong style="mso-bidi-font-weight: normal;">do not have generic DNS,</strong> and are continuing to run into trouble, please send email to postmaster@bennyspage.org. Be sure to include the complete headers and rejection message, so that we're able to determine exactly what is happening.</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN">Other email topics</span></p>
<p class="MsoNormal"><span lang="EN">&nbsp;</span></p>
<p class="MsoNormal"><span lang="EN"><a href="https://bennyspage.com/faqs/7/what-is-2-way-email-reply"><span style="color: #1155cc;">bennyspage2-way email relay</span></a></span></p>